Frequently Asked Questions
Everything you need to know about shopping with HobiEgo.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please visit our returns portal to initiate a request.
How do I find my size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our size chart, as fit can vary between different styles and fabrics.
Can I track my order?
Yes, once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your materials sustainably sourced?
At HobiEgo, we are committed to ethical fashion. We work closely with our suppliers to ensure that our fabrics are sourced responsibly and that our manufacturing processes minimize environmental impact.